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How to Stop RoboHelp Overwriting my HTML

New Here ,
Aug 03, 2021 Aug 03, 2021

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Hi guys, I'm working in RoboHelp 2020.5.71 and trying to implement some cool workflow diagrams using the Mermaid API 

 

However, Robohelp constantly reformats my html and completely breaks my code

 

I write my code like this :

 

DanielCH_0-1627994222306.png

 

But after switching to Author mode RoboHelp turns it into this, which completely breaks it: 

DanielCH_1-1627994288470.png

 

Is there any way to disable RoboHelp from trying to "help" and stop it from overriting my work? 

 

Thanks! 

-Dan H

 

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Is that not the same issue as at https://community.adobe.com/t5/robohelp/clicking-on-a-code-sample-from-search-results-puts-the-code-... ?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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New Here ,
Aug 03, 2021 Aug 03, 2021

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Hey Peter, thanks for the quick reply!

 

I believe this is a seperate issue, as it's also replacinng the special character > with >

 

If it was just reformating I could live with it but the replacement of characters simply breaks the syntax 

 

It also wraps my method call in //<![CDATA[      //]]>   though I'm not sure whether this stops it from firing

 

 

All the best

-Dan

 

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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I think that is something you will have to take up with Adobe. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

 

Alternatively perhaps you would consider it to be a variant of the other issue and comment on the bug report.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

 

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