Copy link to clipboard
Copied
Hello. I do not have internet on the computer I use actually. My Robohelp licence is still available. But without an internet access, Robohelp does not open.
I would like to know if it is possible and how to open and work in Robohelp offline.
Regards.
Magali
Bonjour, je souhaite ouvrir et utiliser le logiciel Robohelp sans être connectée à internet. Ma licence est toujours active.
Merci.
Copy link to clipboard
Copied
This page says the internet is required for software activation, subscription validation and use of online services (e.g. review features).
https://helpx.adobe.com/robohelp/using/rh_system_requirements.html
While I can't find anything specific for Robohelp, I believe other Adobe subscription products can be used offline if you first activate and validate while online, then re-validate every few months.
If you have activated and validated recently, then I think you will need to contact Support using the email address on this page: https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp