Hyperlink to download a bagage file from packaged AirHelp

[Valerian1234]

Dear community,

I have been trying for quite a while to have an hyperlink connecting to a file (in my case, a Python script) that I would give the possibility to do a 'Right Mouse click > Save target as...' or equivalent in AirHelp.

This works in the RoboHelp preview, flashhelp, webhelp but doesn't work in the AirHelp format.

Is there a trick to be used to get it to work?

Many thanks in advance for your help, and do not hesitate to post comments if you need additional information!

Kind regards,

Valerian

[Peter Grainge]

Try putting it in a zip file. Not sure so post back if that doesn't work.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Valerian1234]

Thanks Peter for your very quick reply.

I just tried this, and sadly, this doesn't seem to work better than a .py script.

The only option availabe in the right mouse click menu I have is 'Open in a new tab'.

Let me know if you have any other suggestions, I'd be happy to try them!

Val

[Peter Grainge]

Where is the download? Can it be on a webserver?

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Valerian1234]

The download file is embedded into the RoboHelp project, and locally copied when installing the AirHelp.

[Peter Grainge]

Yes but can it be put on a webserver, acrobat.com for example?

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Peter Grainge]

I am advised that currently AIR only supports links to HTML files and Microsoft Office files.

Other file types are not currently supported so you will need to submit a feature request.

The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

I tried a link to an HTML page set to open a new window  but that does not work as it opens a new AIR window so it is caught by  the same limitation.

Sorry but it does look like there is no way you can create a link that will do what you want.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Valerian1234]

Thanks for your help Peter!

I will submit an enhancement request.

Valerian

[Captiv8r]

Hi Valerian

It might be worth a shot to create a single HTML page that you add to Baggage. Then configure the page so it auto-loads the desired file. These are known as "redirect" pages.

Basically you add a meta tag somewhere in the head area. The meta tag looks like this:

<meta HTTP-EQUIV=refresh CONTENT="0;URL=SomeFile.PDF">

Where it says SomeFile.PDF, replace that with your desired file name. Additionally, I'd save the page as a .XHTM file type.

Then you would link to the .XHTM page in Baggage. If it works, the page will load and will in turn load the desired file.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Peter Grainge]

The page is not the problem. The problem is that AIR can only display HTML or Office files. You can only redirect to those files.

At least that is what I have found.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Captiv8r]

Well FRAPDOODLE!!!!

I was sort of hoping that an indirect method might have worked.

Sigh... STOOPID AIR!

HUMPH!

Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[Peter Grainge]

Well if you don't like it, don't use it!

Whoops, hold on. It might not be a good idea to stop using air. But you better start being nice about it.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Valerian1234]

Hi Peter,

A Word document can be a way around for what I want to achieve.

I insert the file (a Python script) as an object in the word document, and add this file as bagage.

In the compiled air doc, the link to the bagage file will open the word document, and from the word document, you can drag & drop the file onto the desktop.

This is not very elegant, but it works!

Thanks for your help!

Rick, Peter, don't hesitate to post any other workaround!

Valerian