I just had to reinstall RoboHelp HTML11 on a 64-bit machine and the Updates option under the Help menu is grayed out.

[VSBaluch]

After the reimaging and reinstallation of RoboHelp 11, the Help > Updates option is grayed out.  I need to install a couple of updates to get the version back to 11.0.4.291 to match the other developers machines.  How do I make that menu option available?

[Peter Grainge · Accepted solution]

It sounds like RoboHelp was installed by someone else who has admin rights and you do not. Patches have to be installed by someone with admin rights.

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See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[Jeff_Coatsworth]

Do the direct route - Adobe - Support : RoboHelp Support Center : Service Releases

[Peter Grainge]

If the issue is rights, that won't help as the download will not install.

However, worth a try in case it is something else.

Peter Grainge

www.grainge.org

@petergrainge

[VSBaluch]

Thanks everyone.  I was able to install the patch as an administrator and that updated the version and activated the Help > Updates option.