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Image size in Word output

Participant ,
Sep 19, 2023 Sep 19, 2023

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Hi All,

I've a project through which I'm generating Word output in RH 2022. I have applied thumbnails to the images that exceed 1300 px in size. In Word output, the same image is falling outside the page. How to control this behavior in Word output? Do I need to manually adjust in Word or is there any option to control it?

Achal___0-1695191241652.png

 

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correct answers 1 Correct answer

Community Expert , Sep 20, 2023 Sep 20, 2023

I have added a comment as the issue is not related to thumbnails. All thumbnails are ignored when generating to Word and the full size image is used. If that image is in a <p> tag then RoboHelp resizes it to fit. The issue is the full size image is not getting resized to fit if it is in a list.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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I need to check but I'm pretty sure the logic is that thumbnails are for online only and in Word outputs you get the full size image. That said and without testing, I thought issues with the full size of an image fitting the page had been fixed.

 

Does the same image work OK if in a normal paragraph rather than a list? 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Sep 20, 2023 Sep 20, 2023

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Yes @Peter Grainge , this problem is with the bullet list images. It works very well with the normal paragraph.

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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I think you will have to report that as a bug. It looks like they fixed it for normal paragraphs but not elsewhere. Tables also have issues.

 

Please follow this link to report bugs or request new features. https://tracker.adobe.com. Post the link to your bug report / feature request in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

 

Meantime I think you will have to reduce the size of your images. In Word note the width available in a list and set the maximum to that. The alternative is different sized images.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Sep 20, 2023 Sep 20, 2023

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Thanks @Peter Grainge . Added it as a bug here RH-12096 | Tracker (adobe.com).

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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I have added a comment as the issue is not related to thumbnails. All thumbnails are ignored when generating to Word and the full size image is used. If that image is in a <p> tag then RoboHelp resizes it to fit. The issue is the full size image is not getting resized to fit if it is in a list.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Sep 20, 2023 Sep 20, 2023

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Thanks @Peter Grainge. Please upvote.

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