Image Zoom Not Working When Published to SharePoint (RoboHelp 2017)

Report · Jul 27, 2020

Hi - Have a help topic with the "thumbnails" image feature (clicking the thumbnail pops out the full-size image). As far as I remember (it was a long time ago), to do this you had to select Manage Thumbnails in output, and then tag the image with a "Zoom" style.

This has worked fine when published to a local share drive (internal to company). Alas, security means that modern browsers won't launch the local file link (although you can copy the link and paste to browser, and it will open).

After porting the help to SharePoint (2013, if it matters), the "pop up" image appears to be disabled. Not sure if the browser won't deal with the javascript or not (tried on Explorer, Edge, Chrome). It still works when launched from local source however (both in IE and Edge).

Any thoughts on how to fix in SharePoint?

TIA

GEO

Report · Jul 27, 2020

I would say it's *probably* a sharepoint setting that blocks javascript. I have no experience with sharepoint but given it works locally and in Chrome, that would be my guess - if ionly IE was affected, I'd have said IE security settings.

I did a bit of a google, and this could be the culprit? But as I said I have no actual experience so just guessing. Best to talk to your Sharepoint admin, I think.

https://docs.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script