Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Images are stretched HTML5 output viewed in IE8. Workaround?

Community Beginner ,
Jun 04, 2013 Jun 04, 2013

The images in my HTML5 output are being stretched vertically when viewed in Internet Explorer 8. I know there are HTML5 issues in general with IE, especially older versions, but is there a quick fix for this? I've attached an example below. The first image is supposed to be the search icon (magnifying glass) and the second is a little printer icon. Both are stretched vertically.

stretchedimage.png

1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 12, 2013 Jun 12, 2013

Nobody has come across this?  Here's another shot, showing that some images stretch and some don't. Any way to control this?

image2.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 12, 2013 Jun 12, 2013

Once again, I'll reply to my own topic. Since this is a relatively new RH feature, I'm sure there will be a lot more traffic in the HTML5 forum at some point. Maybe my answer will help someone else when searching.

What worked was to uncheck the box for Convert absolute image size to relative image size, and all is fixed.

stretchfix.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 17, 2013 Jun 17, 2013

Hi,

I’ve not been paying much attention to the forums the last couple of days. Sorry for the late reaction.

The problem is that the image is stretched and IE8 incorrectly interprets this as that it has to stretch the image. If you are using IE9 in SharePoint (IE8 isn’t officially supported), you can press F12 and set the rendering mode to IE9 standards mode. This will make the output behave.

Greet,

Willam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 27, 2013 Sep 27, 2013
LATEST

TechDocJosh - Thanks for posting and responding with a resolution. I recently discovered the same issue. Used your suggestion and solved the stretch issue. Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp