I created a help file in Adobe Robohelp 10 but the screen caps I inserted are not shown when I compile. Instead, this icon shows up instead. The graphics are in by reference and are kept in a folder on the same machine. The odd thing is, is that I can get the screen caps to show up in the compiled help file, by manually going through, double-clicking on a cap to launch image properties dialog and then simply click OK; but it doesn't retain them when I exit the Help file. Any thoughts?
When you say the graphics are "in by reference" I'm guessing that you don't actually have them inside a folder that is part of your project? And my guess is that this is why you aren't seeing them in the output.
What is the output, BTW? WebHelp? Microsoft HTML Help? FlashHelp? MultiScreen? Responsive HTML 5?
Thank you for your response. I appreciate it. Actually, I do have the images inside of a subfolder in the main project folder; however, I noticed that the images are not showing in Robohelp’s Project Manager tab under the images folder. Could that be the problem? If so, how do I get them to appear there?