Importing Files

[CorporateModeller]

I am running RoboHelp HTML v7 and wanted to perform a simple import action by doing the following:
1-Select folder in which I want to add file.
2- Select File --> Import --> HTML

An error message displays "The parameter is incorrect"

The same happens when trying to import XML, PDF, Word doc.

Any suggestions.

[Captiv8r]

Hi Lynn

Take a look at the following link: Click here to visit the page

Scroll the page to Snippet 73 and see if the information there helps you resolve things.

Cheers... Rick

[CorporateModeller]

Unfortunately this didn't work. I've also tried the import function when you open RoboHelp HTML (v7). If under the Import section you click "more" the The parameter is incorrect" message displays momentarily and then The New Project window opens. The Import Type pane is blank.

[Peter Grainge]

I suspect the quickest solution would be to uninstall and reinstall.