incomplete xml returned from robohelp server search

[johnhaller]

I have installed the trial version of robohelp server 8 and have successfully published a couple sample projects to the server.  When I issue the following to test out the search services

http://192.168.0.185:8080/bmstest/server?mgr=agm&agt=nls&project=hrConnect_help&quesn=manager[&webse...]

I get the following result

<?xml version="1.0" encoding="utf-8" ?>

<ftstdata />

   any suggestions ...  did I fail to set up something properly in the server installation?

   Thanks

  John

[johnhaller]

additional information..

in the search string, bmstest is the context I created, and I am searching for the word manager in project hrconnect_help.

the only varriation I tried to the intitial install was to chang the reindex = settin to false   in the robohelp_server.properties file.  same results using server and client side indexing.

[tuls_garg]

Hi John,

Did you try the same query from the project's page? Is it working from there?

You should use the following URL to get the search result in XML format is :

http://192.168.0.185:8080/bmstest/rest/search?project=hrConnect_help&area=general&quesn=manager&type=flashhelp

Please note that you need to specify "type=flashhelp" in the url only if it's a flashhelp pro project. If you want to search in a webhelp pro project, you should remove this parameter from the query.

Tulika.

[johnhaller]

Tulika,

thanks for you feedback. I did initially format the request as you show.

pasted it into the address bar of IE and submitted. It came back converted

into the format I showed in my original post.

I have made some progress though in getting the search to work, but not

quite sure why it works. Here's what happens.

First, I have switched from server indexing to project indexing.

If I publish my project to RHS using flash pro from the single source pod,

the project publishes fine, and I can view the project, and the searches I

want to do work fine in the project itself. But the rest request for the

same search term does not work.

If I publish the exact same project, changing nothing, but publishing as

webhelp, the rest requests works fine.

I am now trying to figure out what the difference is. I can live with

publishing my projects as webhelp, but we do currently publish them as

flashhelp, and people like the UI. If possible, I would like to get this

working in flashhelp.

I am looking into the unsupported characters (&, <, >, etc) in file names

issues I have seen in other posts here...

Once I get this figured out, I will post back my findings...