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Index filter in RespHTML5, Indigo layout, doesn't return sub-key items

New Here ,
May 08, 2019 May 08, 2019

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My co-worker and I are using RH2017, version 13.0.2.334, to create separate projects. We're using the Indigo layout with very similar customizations to create a unified look for the online help across our company's diverse products. We're both finding that the Index filter doesn't return sub-key items. I've attached screenshots from the generated help from both projects -- first of the index without filtering, then filtered for a sub-key item.

index_no_filter.gif index_filtered.gif

index_no_filter_Marc.gif index_filtered_Marc.gif

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Community Expert ,
May 08, 2019 May 08, 2019

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I don't think that's new - I'm getting the same behavior in HTML5 help created in RH11 - that "Filter Keywords" bit isn't like a search, it's a matching engine - trying to narrow down the options as you type.

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Community Expert ,
May 08, 2019 May 08, 2019

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Huh, I thought I did that last night using RH2017 and it filtered the sub-keys correctly (and I was surprised because I thought it didn't). Although I did have weird results with the help not loading for IE11 or Chrome, but working in FF. So maybe there's a browser component coming in to play?

I'll try to remember to check tonight.

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