IndexCreator Errors

[Guest]

RoboHelp Server 6. I am getting

Error Message:
Error messages were returned from IndexCreator

Description:
Error messages were returned from the Index Creator. These errors prevent the Index Creator from successfully creating index files for the search engine.

Extra Data:
Cannot get supported file types from predefined file, error: The operation completed successfully..

I've had a case open with adobe for over a month and have not progressed. I am getting indexCreator error messages in the troubleshooting tab of the rh server config manager. I am focusing on this error because it is there and I feel it may have something to do with my real issue on stability with rh 6. Any thoughts or ideas are appreciated.

Thanks,
Jer

[Guest]

I was also getting this error. Does the Natrual Language Search work at all?

I found this in the knowledge base and it worked bor my issue:
http://www.adobe.com/go/rb_e31824

Hope it helps!
Donna