I need to migrate an existing installation to a new host. Though I am able to retrieve the license information of the running hold system, the installation does not proceed, because of an invalid license.
The setup says Robohelp 9 32bit server, but the installed version seems to be just Robohelp 9. Was there a difference in versions? How to retrieve Robohelp 9 install files?
Depending on how it was purchased & licensed, you may be able to retrieve the installation files for RH9 (RoboHelp Server is a separate product you install on your web server to serve up webpages created in RoboHelp) here - https://helpx.adobe.com/download-install/kb/downloaded-older-app.html or through the Licensing site - https://licensing.adobe.com/
You'll need to deactivate the copy on the old machine before reactivating on the new.
But all this begs the question - why are you spending any time on a product that is so out of date? You'll have no luck getting the output to load on a current browser these days. I would download and test out the trial of RH2020.