Hi all,
I'm trying to install Robohelp 7 on our development server, a
Windows 2008 Enterprise.
Everithing seems to be fine, but at the very end it rollback
and suggest to repeat the installation.
Below there is the event viewer message: the translated
message reports the application is trying to install a .DLL but the
(current) protected version cannot be overwritten by the old
version.
Anyone have a suggestion?
TIA
Paolo
Prodotto: Adobe RoboHelp 7. L'applicazione ha tentato di
installare una versione più recente del file protetto di
Windows C:\Windows\SysWOW64\DBNMPNTW.DLL. Per il corretto
funzionamento di tale applicazione può essere necessario
aggiornare il sistema operativo. Versione pacchetto: 1996.11.1.0,
versione file protetto del sistema operativo: 6.0.6000.16386.
--------------------------------------------
Nome registro: Application
Origine: MsiInstaller
Data: 19/01/2009 0.57.23
ID evento: 1030
Categoria attività :Nessuno
Livello: Avviso
Parole chiave: Classico
Utente: DIVIANA\pdipietro
Computer: Lab-VM01.diviana.local
XML evento:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1030</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-01-18T23:57:23.000Z" />
<EventRecordID>15790</EventRecordID>
<Channel>Application</Channel>
<Computer>Lab-VM01.diviana.local</Computer>
<Security
UserID="S-1-5-21-3256026742-2414367235-1461721216-1131" />
</System>
<EventData>
<Data>Adobe RoboHelp 7</Data>
<Data>C:\Windows\SysWOW64\DBNMPNTW.DLL</Data>
<Data>1996.11.1.0</Data>
<Data>6.0.6000.16386</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>7B37393631433336372D344338342D344234322D383634322D3342334230323142354238457D</Binary>
</EventData>
</Event>
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