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Hi,
I've been asked to document our API codes in a help file to be provided to customers. Is a CHM file the most appropriate way to go?
Also, can pages in the CHM file be bookmarked? This is one of the requirements and as far as I can see, they cannot be.
If not CHM, I would appreciate any recommendations for output that I can generate with RoboHelp8.
Related question: in a CHM file that I just generated, the topic content is not displayed. I am receiving pages with the error message: The address is not valid. Again, would appreciate understanding why this is occurring.
Thanks very much,
DGR
CHM files are designed to be installed locally on each users PC, something that more than likely explains your related question, typically as part of an application. As they are installed locally, it means updating is more difficult. Web based output (e.g. WebHelp) is stored on an intranet, server or web location and can therefore be more easily updated. It sounds like you may be better to go the WebHelp route but without knowing more detail that decision is best left in your court.
As for "bookm
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OK. Just checking. Let us know if Rick's excellent advice doesn't solve the issue.
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Without realising it, you've almost answered your question. What you are probably seeing is what happens when a CHM is placed on a network drive. The location of your help is what drives the type.
Stored on users PC = CHM (or AIR Help)
Accessed from a server = WebHelp (or FlashHelp)
To answer your question on bookmarks, what is the objective of the bookmarks? Is it just so that you can open the help at a specific topic? How to do that with WebHelp is on my site under Calling WebHelp.
See www.grainge.org for RoboHelp and Authoring tips