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Is Robohelp 2015 compatible with Firefox?

Explorer ,
Feb 18, 2016 Feb 18, 2016

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My colleague tried to open RoboHelp 2015 using Firefox, but the Table of Contents wouldn't display? is it a compatibility issue?

Thanks,

Lon

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WebHelp

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LEGEND ,
Feb 18, 2016 Feb 18, 2016

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Hi there

I'm guessing you mean to say that RoboHelp (2015 Release) was used to create an output and you are trying to open the output using Firefox and having issues?

Assuming that's correct, what is the output type please?

Responsive HTML 5

Multiscreen HTML 5

WebHelp

FlashHelp

Cheers... Rick

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Explorer ,
Feb 18, 2016 Feb 18, 2016

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Hi, Rick!

You assume correctly; and the output type is WebHelp.

thanks for responding,

Lon

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Adobe Community Professional ,
Feb 18, 2016 Feb 18, 2016

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And also the point version of FF – they might have changed something that the community isn’t aware of (it’s happened before to us)

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LEGEND ,
Feb 18, 2016 Feb 18, 2016

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Hmmm, I just tested using firefox version 43 and it worked. I was prompted to update firefox and now it's version 44.0.2 and RoboHelp 2015 Release WebHelp seems to work just fine.

Have you updated RoboHelp? If not, perhaps you need to.

Cheers... Rick

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LEGEND ,
Feb 20, 2016 Feb 20, 2016

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There was an issue with a Firefox update. This was fixed in path 2 for RH2015.

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Resources
RoboHelp Documentation