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Is there any way to contact Adobe about support for Robohelp?

New Here ,
Jan 11, 2022 Jan 11, 2022

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Is there any way to contact Adobe about support for Robohelp?

 

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correct answers 1 Correct answer

Community Expert , Jan 11, 2022 Jan 11, 2022

Yes. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

 

Why not ask your question here? It's often quicker and answered by users who know the tricks from experience. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources tha

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Community Expert ,
Jan 11, 2022 Jan 11, 2022

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Yes. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

 

Why not ask your question here? It's often quicker and answered by users who know the tricks from experience. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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New Here ,
Jan 11, 2022 Jan 11, 2022

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Just for info, I wrote 4 support cases to tcssup@adobe.com but no answer even after 10 days.

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Community Expert ,
Jan 11, 2022 Jan 11, 2022

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You have contacted Support and then asked how to contact them, I'm confused.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Community Expert ,
Jan 12, 2022 Jan 12, 2022

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Let me know the dates of your emails. I will see if I can get someone to investigate why you are not getting a response.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Resources
RoboHelp Documentation
Download Adobe RoboHelp