Issue with the import of hyperlinks from FM to Robohelp

[Guest]

Hi,

I am trying to produce online help (WebHelp) using RoboHelp 9 based on FrameMaker files (FM8). Previously I was working with WebWorks ePublisher (which was way easier to use since there wasn't much to customize...). I'm linking (not importing) the book to the RH project.

Now I'm having trouble with the following points:

1. Table of contents: the TOC imported from FM to RH does not work properly, some sections should be converted into a book, but are ignored by RH, so I had to create a TOC manually. If everyone know where this can come from, please help me . Of course, I checked the styles, and the TOC in FM perfectly reflects the title levels...

2. Hypertext links: this is the biggest issue. I have around 3000 pages, so I can't recreate each hyperlink manually.. In FM, I use the "Hypertext" marker and then I put "openlink myfile.fm:firstpage", which works perfectly fine in the PDF output. However, in RH, the marker is totally ignored, and there is no hyperlink in the output file. I checked the source code of the htm file, but there is absolutely nothing that suggests a link (no <a href="...">).

I tried to update the project, and tried other markers like URL myfile.fm, but it did change anything...

Also, I tried generating the online help directly using FM10 (trial version of the TCS, until I can confirm that it is worth it), but the TOC in the online help didn't correspond to the one in FM, so I gave up and used RH to create the TOC manually...

Thanks in advance for your help.

PS.: I'm not a native English speaker, so sorry if the language is a little messy...

[Matt-Tech Comm Tools]

I believe you'll need to use FM10 and RH9 to get proper results.

The TOC settings are under the File menu in RH...Project Settings, I believe.

-Matt

@mattrsullivan

[Jeff_Coatsworth]

1. There’s a section in the help that talks about how the FM ToC has to be formatted to come over “properly” into RH – it comes down to indenting I think.

2. Not sure on how those come across; never had any experience with hyperlinks.

[Guest]

Hi,

Thanks for your answers.

I tried generating the help using FM10 then File > Publish, but the TOC and the hyperlinks aren't working any better. I also tried converting the book into FM10 format, then linking it to a RH9 project, but the results were the same.

The titles which are ignored in RH have the same styles as the titles which are not ignored, only their names are different, and the ignored titles are numbered.

Also, these titles corresponds to a file in FM (which contains a small chapter TOC), and the file is totally ignored as well.

Does anyone create links between files of a same book? I also tried using FM10 then RH9, but the results are the same as well

Thanks in advance.