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Layout created in Word and showing correctly in digital PDF does not print out correctly

New Here ,
Jan 27, 2024 Jan 27, 2024

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I created a layout of an altar using MS Word using the images and text boxes in the layout tab and it appears like this is Word. When I converted the document to pdf, they lookedd exactly the same as in Word (below).

IMG_5484.jpg

But when I printed the pdf, I got this:
IMG_5485.jpg
Sometimes I get this:
IMG_5486.jpg
When I look at PDF document in my computer, it shows correctly with nothing missing. I made over 70 layouts in this document and three were like this. I fixed the other two by erasing the layouts and doing them again, but this last one (Fig. 62) won't resolve. I've tried erasing the layout and creating it again, or copying the layout of another figure that didn't have any problem but when I print it I get the incorrect images. Fig. 62 appears fine when I look at the document on my laptop in Word and PDF. It prints out fine in Word too. The problem appears only when I print out the document in pdf. Can anyone please help? Thank you. 

 

 

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Community Expert ,
Jan 27, 2024 Jan 27, 2024

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This forum is for issues related to Adobe's RoboHelp product. Your question looks as if it belongs in some other forum.

 

Please post in a forum dedicated to the product you are using. 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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I see you've posted this over in the correct forum - https://community.adobe.com/t5/acrobat-discussions/layout-created-in-word-and-showing-correctly-when... 

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