Licensing for this product has stopped working.

[John_BW]

Help!!!

When I try to start RoboHelp or FrameMaker (Adobe Tech Comm suite), I get "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

This just happened. I was using FrameMaker before lunch without any problems. Any ideas to get my Adobe software back up and running would be greatly appreciated.

Windows XP SP3
Adobe Technical Communications Suite
RoboHelp 7
FrameMaker 8

Acrobat 3D version 8 is still working

The only thing installed recently is
TrendMicro Internet Security 17

Thanks,
John B.

[John_BW · Accepted solution]

Ah ha! It was TrendMicro Internet Security. Apparently it views the Adobe Licensing service as a suspicious change, but telling TM IS to leave the licensing service alone seems to have fixed the problem.