Linking a FM book with text insets and conditional text crashes Robohelp

Report · Jul 29, 2011

Hi,

I'm using TSC 2.5 with Robohelp 8 and FrameMaker 9. I installed the latest patches.

I inherited an unstructured .book that has extensive use of conditional text, and one chapter uses text insets. When I try to link the entire book in a Robohelp project, Robohelp crashes with the following errors when it gets to the chapter with the text insets:

The instruction at "0x78305b1a" referenced memory at "0x00000000". The memory could not be "read".

The exception unknown software exception (0xc0150010) occurred in the application at location 0x7c94487f.

I tried removing that text inset chapter and then my book links perfectly. The other chapters use same conditional text.

Any advice on what could be causing the error?

Thx!

Report · Apr 29, 2013

Hi, I'm facing the same situation here. Do you have a way out without removing the text insets?

Report · Apr 30, 2013

@help4_MDs - have you tried importing the FM content vs. linking? Sometimes importing works in situations where linking fails.

@KaiLeong - are you actually getting an error or is your project just hanging as you report in http://forums.adobe.com/message/5278151#5278151 ?