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I would like to clarify that the issue with local help is that Edge removes the query parameters when opening a local file programmatically. In other words, file:///<path>/index_csh.htm#944 becomes file:///<path>/index_csh.htm
We're also having this problem and have not found a solution yet.
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I've moved your comment over into it's own thread because the thread you replied to concerned RH2017. What version are you running and is it up to date?
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While not Robohelp, I found a post regarding the same problem using Flare. The principles would apply to Robohelp output I think, if you have a developer that can help out.
Or wait to see if the new chromium based edge fixes things: