MasterData.xml not found

[Guest]

Our developer told me that we have been getting several errors a day in our Apache weblog saying that MasterDat.xml cannot be found. He searched the help files and located references to that file in another file called whtopic.js. I know the whtopic.js file is one that Robohelp creates during the compile process, but I don't know why this file would suddenly be missing. I haven't changed anything in my compile process. We currently use Robohelp 7 and run in a Windows XP environment.

I can access the help without issue and have never seen a page not found or any other oddity with the help. And, none of our customers have reported any issues either.

Does anyone know what this error is, how I can resolve it, or even how it might manifest itself?

Thanks,
Brenda

[Captiv8r · Accepted solution]

Hi Brenda

The thread linked below should explain it. I used the search function of the forum using the term "masterdata.xml".

Click here to discover a thread

Cheers... Rick