Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Missing images in chm file

New Here ,
Sep 23, 2009 Sep 23, 2009

Hi,

At the moment I am encountering the following problem when I want to create a chm file out of a word document.

I've created a new project and imported my word document. After importing the word document I see nicely all my html pages. The only problem is that no image is imported.

When I generate the chm file there is mentioned that no graphic is loaded.

At the moment I am using Robohelp 7 in combination with Office 2007.

In the past I already used RoboHelp 6 in combination with Office 2003 and never encountered this problem.

I already tried some things, but I can't find what is the reason for this.

Some other information that can be useful I guess is when I look in the directory were my project is stored and check the folder My RoboHelp Projects\TEST\xxx_files I can see some images but not all of them.

So in some way a part of the images are stored in that directory, however I don't see them in my chm file and I am missing images (about 400 that I miss).

Is there anybody who can help me on this?

Thx, 

2.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 23, 2009 Sep 23, 2009

You haven't told us whether you are using RH for Word or RH HTML to generate your CHM.

Please read Before You Post as it has been written to help you get a quicker reply. I will shortly be travelling and unable to pick up your reply for most of the day so unless anyone else can chip in once you advise us which, there will be a delay in helping you.

If RH HTML:

Your problem sounds like this one - http://forums.adobe.com/thread/490223?tstart=0 as there the images show in Windows Explorer but not in Project Manager or the WYSIWYG.

You say

When I generate the chm file there is mentioned that no graphic is loaded.

Do you mean there is an error message? What exactly does it say?


See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 01, 2009 Oct 01, 2009
LATEST

ElsB

Did you resolve this? How?


See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp