Missing or Corrupted Files

[Guest]

Missing or Corrupted Files

I am excerpting portions of Word 2002 SP3 files, converting them to HTML using Word and then assembling and compiling them in RoboHELP 9.2. At present I have two (there are many, many more to go) help systems consisting, 1. of 48 doc files converted to HTML and, 2. 137 doc files converted to HTML.

When I open the chm file for the smaller help system, I get a TOC and a functional file for all but about three of the files. When I check the TOC against the list of files, I discover that some are missing. When I attempt to open the problem files that are in the compile, I get a debug dialog box. Analysis of these files that they have tables that continue across pages or border frames around text. I read somewhere that long tables shold be treated as images, so I converted each page to a jpeg file and recompiled. This remedy does not seem to work. I removed the borders and shaded the background behind the text that was originally framed by a border. This remedy does not seem to work either. The files continaing these feaures remain among the missing or the corrupted.

When I compile the larger help system, I do not get a TOC and the files containing long tables or text with framed borders present the same problems described above.

Does anyone have any ideas about solutions to these problems?

[MergeThis]

Nothing good has ever come from having MS Word convert its own .doc files to HTML.

You might try, as a test, creating a fresh RH HTML project and importing a good amount of the "problem" Word docs. Come back with results.


Good luck,
Leon

[Peter Grainge]

Welcome to the forum.

Importing Word documents into RH HTML is the cause of many problems and probably a some nervous breakdowns. Where that fails, using a version of Word later than the version of RH was designed for is a useful additional ingredient to ensure either one of those options, or both if you get lucky!

Long tables have to be seriously long to be an issue in my experience. I have some that span three or four printed pages and they give me no trouble.

Having indicated that importing a document from a later version of Word could be the culprit, it doesn't mean it definitely is.

I suggest you take a look at the topic on my site about Importing Word documents and see if that helps. Things have improved a lot in later versions but that is not to say an upgrade will fix the problem, just that it has a fair chance.

I could import on of your documents and generate a printed document for you. That would tell you what happened with a straight import into RH6 with none of the tuning I cover on my site.