Missing topics in pdf-document

[Guest]

Hello,

I am using RH 7 and creating WebHelp. I am also trying to create a pdf-document with the same content as the WebHelp. For some reason, the contents I specify for the pdf-document are only partly included in the pdf-document.

I use the TOC from the project where I have a some books without links (all the associated topics are included in the pdf-document all right), and one book with a link - these topics are not incuded in the pdf. All topics are included in the WebHelp without any problems.

So I am wondering if there is something that could prevent a topic from being included in a pdf-document? Does anybody know? And last, but not least, does anybody know how to solve this problem? I have compared the topics that are inclucded in the pdf with the ones that aren't, but I can't see any difference.

Thanks in advance for your reply!

Regards, Hanne

P.S. I have been through Printed Output on www.grainge.org without being able to find a solution.

[Peter Grainge]

Have you checked the TOC as shown in the print layout. It could easily be different from the TOC when you look in the TOC editor.

The causes of missing topics that I know of are listed in Print Issues.

Try outputting to Word to see if it makes a difference. Unlikely but any port in a storm.

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@petergrainge

[Guest]

Hi Peter,

Thanks for your suggestions, I am afraid I have not found a solution yet. Outputting to Word gave the same problem.

The TOC in the output is in fact different from the TOC in the TOC editor in the sense that missing topics are missing from both the TOC and the "body"  of the output. Sorry if I did not make that clear in my first post.

I have a feeling that I must be doing somthing wrong in the Chapter Layout part of the wizard for printed documentation. I have tried creating the books from scratch (by creating and renamingnthem) to see if that would help but it did not. My topics are not imported from Word; they have, however, at some point been imported as htm-files from another project as far as I remember.

The real mystery about it is that my pdf output worked all right in an earlier version of the project. My current project is a copy of that project. I am not aware of having changed anything in the pdf settings, and they look exactly the same (I have compared the settings field by field).

Do you have any suggestions for a way of "resetting" all pdf settings, or should I perhaps try to import the .hhc file from my previous project where they pdf is correct?

Thanks in advance!

Regards, Hanne

[Peter Grainge]

I'm still not clear whether the missing topics are in the print layout.

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[Guest]

Do you mean if the missing topics are listed in the TOC in the Printed Document wizard and appear with a turquoise tint? If so, yes, they are/do.

[Peter Grainge]

That is what I meant, thanks.

You tried all the suggestion in Print Issues?

How big is the project zipped up?

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[Guest]

Hi Peter,

Well, now I have tried some more suggestions from Print Issues... and found a solution, I think.

I am usually working on a network drive and outputting to it, but I decided to copy my project to my local C: drive and output from/to there. That seems to have done the trick! Now all the desired topics are included in the pdf. Moving the project to my local machine also means that the paths to the topics are considerably shorter, so that may also be what has solved the problem, I suppose... The topics that were missing were contained in a sub-book so their path was even longer then the path of the other topics.

My project amounts to approx. 1 MB when zipped - that should not cause any problems, I guess?

Thanks for pointing me in the right direction!

Regards, Hanne 

[Peter Grainge]

You should NEVER work from a network drive. It is the root of all evil.

---

See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge