Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

MpjSingleSource Error publishing from FM12 in TC5 to webhelp

Community Beginner ,
Sep 08, 2014 Sep 08, 2014

Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else.

What is this error and how do I fix it? It looks as if there was a problem with RoboHelp 6 but nothing since. Clicking on the OK button stops the publishing process.

1.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 12, 2014 Sep 12, 2014

Did you try with fresh small document ?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 15, 2014 Sep 15, 2014

Thanks for your question.

Yes. I published as a Responisive HTML5 first and that worked fine.

I have reduced the document to a two file book consisting of 12 pages when pdf'd and that works fine in HTML5. Note that this is a small document in our terms. The original document was 100+ pages which is still small by our terms.

When I try the WebHelp publish the error comes up when the feedback says it is loading settings.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 15, 2014 Sep 15, 2014

To sum up, you can generate Responsive HTML5 but not WebHelp with same document ?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 15, 2014 Sep 15, 2014

Exactly right.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 15, 2014 Sep 15, 2014

We are unable to repro it. This can be document specific.Can you please share your small document with us. You can upload it to dropbox and share the link with mdsameer87@gmail.com

Thanks,

Mohd Sameer

Adobe RH team.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 15, 2014 Sep 15, 2014
LATEST

Also please share your setting file(sts).

Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp