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name of favicon is modified after generation

New Here ,
Nov 15, 2022 Nov 15, 2022

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Hello!

 

I have a big issue and can't fix it... I use a favicon for my HTML generation (png file). After generation, Robohelp change the regular name of the pgn. into a capitalized name... LGM-35.png become lgm-35.png...

 

My favicon is lost and I can't display in my web tab..

 

Is it a bug? Or someone has an idea?

 

Thank you 

 

 

TOPICS
Classic , RoboHelp server

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correct answers 1 Correct answer

Community Expert , Nov 16, 2022 Nov 16, 2022

image.png

 

It's the same place for other presets.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Start with the version of RH please. Was this working before? If so, what's changed?

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New Here ,
Nov 15, 2022 Nov 15, 2022

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I use Version 2020.8.34.

 

I don't know if it was working before because I never used Favicon. 

 

To explain with more details, the name of my favicon in my Robohelp project is the same as the name in my project directory in on my computer (LGM.png). After generation of HTML file, the name of the favicon in the index.htm file is the right one (LGM.png) but in the generation directory the name has been changed into a no capitalized one (lgm.png). 

 

In the tab of my website, the favicon is not display because of the difference of capitalization.

 

Hope my explanations are not to complex... (Sorry for my english)

 

Adele

 

 

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Are you talking about the actual file's name being changed or just the reference to it in the HTML pages? AFAIK, the case of a file doesn't make any difference (unless hosted on a UNIX/Linux machine where file ABC.PNG is completely different from file abc.png). IIRC, there's a flag in the output presets for handling that case issue.

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New Here ,
Nov 16, 2022 Nov 16, 2022

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The actual file's name have been changed. You exactly point the problem. I generate my htm in a Windows machine. I didn't see the problem until we transfer all the generated files in our Linux machine. "there's a flag in the output presets for handling that case issue" could you please help me with this point? I didn't find it.

Thank you so much.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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image.png

 

It's the same place for other presets.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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