One of the folders of Robo Help Project Manager is listed twice in Windows Explorer.

[Guest]

Hello Everybody,

One of the folders of Robo Help Project Manager is listed twice in Windows Explorer. One has all the subfolders and topics of it and the other has all the subfolders but not the topics. How did I get into this kind of situation? Why do I have two folders? Can somebody please answer on this?

Since my RH project is attached to Visual Source Safe (VSS), the same structure is mirroring in VSS.

[Captiv8r]

Hi there

Sorry, more questions here than answers I'm afraid.

1. What version of RoboHelp?
2. What flavor of RoboHelp? (RoboHelp for Word or RoboHelp HTML)
3. Is this maybe related to a Microsoft Word document?

Cheers... Rick

Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[Guest]

I am using RoboHelp HTML V6.

[Captiv8r]

Please post a screen capture of what you are seeing. It's super simple to do. Just capture the screen and use the picture icon.

Cheers... Rick

Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[Guest]

Attached is the image file.

[RoboColum_n_]

Check the spelling of the two folders if you "c" what i mean

[Captiv8r]

Hi there

After reviewing the image I see that what you might think are two of the same folder are two different folders similar in name.

One is named Advanced_Functionality. The other is named Advanced_Funtionality (note the missing C).

I'm assuming this is the folder you are referring to?

Cheers... Rick

Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[Captiv8r]

Ummm yeah.

What Colum said!

[MergeThis]

Good on ya, Colum!

[Guest]

Good catch!

I am still confused. How come I was still seeing two folders - one correctly spelled and one incorrectly spelled but in Robo Help i only had one folder with the correct spellings. If at one point i had created the other one with the incorrect spellings then shouldn't that be in RH as well. I have attached a screen shot of the folders in RH.

My second question is that the folder which is incorrectly spelled, I only have in Explorer not in Robo Help project, is it ok for me to delete from the Explorer?

Thanks so much for your help

[Captiv8r]

Hi again

My guess is that you erroneously created the folder to begin with. Perhaps you were on a network initially and moved locally?

Before deleting anything wholesale, I'd try simply moving the folder to a different location and see if RoboHelp wanders around all bug-eyed looking for it. If not, then you can just delete it. If so, it's time for some sleuthing.

Cheers... Rick

Click here for Adobe Authorized Captivate and RoboHelp HTML Training Click here for the SorcerStone Blog Click here for RoboHelp and Captivate eBooks

[MergeThis]

Yes, but I think I'd delete it from VSS first.

Good luck,

Leon