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Output in Responsive HTML takes forever when indexing attachments.

New Here ,
Mar 28, 2024 Mar 28, 2024

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I use RH 2019.0.14. I can successfully generate a PDF, but when I try to publish in Responsive HTML 5 - it gets stuck on indexing attachments. I've created another TOC with no attachments, and it works great. With one attachment, it's fine, but it lags with more than one. 

Any ideas on how to resolve this? 

Thanks in advance.  

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Community Expert ,
Mar 29, 2024 Mar 29, 2024

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Your subscription entitles you to upgrade to the current version which is 2022.3. I'm wondering if that is worth trying. You don't have to uninstall 2019 as you can have both versions running.

 

If you don't want to go that route, I'm not sure what to suggest. You know what is causing the lag but how to get past it.

 

When you say "more than one", do you mean that literally and that two cause the problem?

 

I think I would create a new preset and see if that changes anything. Also try with a frameless output to see if that makes any difference. 

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Community Expert ,
Apr 01, 2024 Apr 01, 2024

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In addition to what Peter said, have you tried using different attachments in your single attachment test, to confirm it isn't some quirk of the specific attachment (I'm not sure what attachments your using or if they are all the same type for example).

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