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Page Jumps Down for Image with Custom-sized Popup Hyperlink

Explorer ,
Nov 30, 2022 Nov 30, 2022

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Hi. I'm using RH 2020.8.34 on Win10.

 

I've created a topic where I'd like a table icon to display a table of information from a different topic when clicked. I've gotten it working by using an image with a custom-sized popup hyperlink. The code looks like this: 

<a data-height="225" data-rhwidget="HyperlinkPopover" data-width="600" href="../../../Extracts/SIP_Identity_Information_By_Telephony_Provider.htm#SIPIDUser" title="SIP Identity Information by Telephony Provider"><img alt="SIP Identity User Table" src="../../../../assets/images/FUSTableIcon.png" title="SIP Identity User Table" /></a>

In practice though, the page jumps down when the Table icon is clicked and it sometimes causes you to have to scroll to see all the information in the table (which seems to happen if the Table icon is near the end of a line). 

 

What it looks like to start (the last step has the Table icon):

SIP1.png

What it looks like after clicking the icon: 

SIP2.png

Notice how the page has jumped down so that the step that was at the bottom of the page is now at the top (and nearly not visible)?

 

I have three questions:

  • Is there a way to stop the page from jumping down like that?
  • How can I prevent the page from making you scroll sideways when a table is at the end of a line?
  • Is there a better way to accomplish what I've done instead of images laced with hyperlinks?

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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I don't think there's any way to stop the jumping. I assume it's done in case the popup would fall off the bottom of the visible window area, but I can see it happen a little bit when there is plenty of room.

 

I assume the sideways scrolling you mention happens because the popup displays to the right of the icon and there isn't enough room to the right, therefore the browser automatically displays a horizontal scroll bar so the new content is accessible.

 

This is exactly what I've done in the past (although with plain text links rather than icons, but that's just window dressing.)

 

I think Adobe would need to tweak their scripts to change where and how the popup displays depending on distance from the browser window edges.

 

You can contact support to see if there is an alternative or workaround. The email address is recommended as it goes to a dedicated Robohelp team. https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp

 

You can also submit a feature request, although do note that this won't likely get a timely response and would probably only be done for a patch for 2022 or later. https://tracker.adobe.com/
If you do this, post the item number in the discussion so people can easily vote if they want the same functionality.

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Explorer ,
Dec 01, 2022 Dec 01, 2022

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Thanks, Amebr! I'll use the email address to send to the RH team. 

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