• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Patches for Robohelp 2019

New Here ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

Where can I find the patches for Robohelp 2019?

Views

81

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 05, 2021 Oct 05, 2021

Is this 2019 Classic or New UI, just curiosity as neither should show an auphd message. I've never even heard of that much less seen it reported here. A quick Google though found a couple of other Adobe apps reporting it. One suggested a messed up registry.

 

Try downloading the required update from here instead. Adobe - Support : RoboHelp Support Center : Service Releases

 

Are you on Windows 10?

________________________________________________________
See www.grainge.org for free Authoring and

...

Likes

Translate

Translate
Community Expert ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

Help > Updates not working for you?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

I clicked on the Help icon and then clicked on Updates.  I get a pop-up message telling me that I need a new app to open this auphd link.  It further recommends looking in the Microsoft app store.  I have no idea what app I supposedly need.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

Help icon?

 

Jeff was talking about the menu entry Help > Check for Updates:

 

StefanGentz_0-1633442783641.png

Which then opens the Updater:

StefanGentz_1-1633442867066.png

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

Is this 2019 Classic or New UI, just curiosity as neither should show an auphd message. I've never even heard of that much less seen it reported here. A quick Google though found a couple of other Adobe apps reporting it. One suggested a messed up registry.

 

Try downloading the required update from here instead. Adobe - Support : RoboHelp Support Center : Service Releases

 

Are you on Windows 10?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 05, 2021 Oct 05, 2021

Copy link to clipboard

Copied

LATEST

Thanks for your reply.  I am running in the Classic mode.  I will try your suggestion.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp