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PDF Generation Error: "Cannot read property 'replace' of undefined"

Explorer ,
Aug 16, 2023 Aug 16, 2023

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Per title, trying to generate PDF and get Error: Cannot read property 'replace' of undefined.

 

Have Java Version 8 Update 381 installed (latest)

 

Have Robohelp 2022.3.93 installed.

 

Any insights?

Thanks.

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Community Expert ,
Aug 17, 2023 Aug 17, 2023

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Not a response I am familiar with. Unless someone else has any ideas, I can only suggest trying Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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