PDF reactor suddenly being used when creating a PDF from RoboHelp

[Alexandra Duffy]

Hello, My team has the latest version of RoboHelp (2022.1.188). We also have Acrobat Pro 2022.003.20322.
All of a sudden, when we create a PDF of one or more topics in RoboHelp, the PDF has this at the top of each page: "Created with RealObjects PDFreactor(R) Evaluation Version | https://www.pdfreactor.com"

We didn't install PDFreactor and we don't want it. We tested other programs like PhotoShop, Outlook, Word, etc. and no other program is doing this except for RoboHelp.

After searching around, we see that RoboHelp and Adobe "integrates PDFreactor into RoboHelp."

We don't want to use this way of creating PDFs and have this disclaimer at the top of each PDF page! How can we return to regular use of PDFs with Acrobat and not PDFreactor?

Thanks!

Alexandra

[gbr_555]

Thanks, Peter! I'll write an email.