Pop-up images appear as thumbnails

[Yehoshua Paul]

Today while accessing the help from my hard-drive, I noticed that when I clicked on a link to open a pop-up image it appeared as a thumbnail.

The pop-up is supposed to appear as a full-sized image, and not a thumbnail.

When generating the layout, in the multiscreen HTML5 properties, under screen profiles - desktop - optimization, I have Convert absolute image size to relative image size selected.

When this option is cleared, the pop-up image opens normally.

However, I would prefer to keep this option selected so that large images are converted to relative image size, and fit on the page.

What is weird to me, is that when accessing the latest version of the help online through my company's system both pop-up images open normally, and absolute images are converted to relative size so possibly some other setting is causing my pop-up images to become thumbnails?

Suggestions are welcome,

Yehoshua

[Willam van Weelden]

Interesting. This is a consequence of the optimization setting. What method are you using for the popups? If you’re using autosize popups, try converting one or two to fixed size popups to see whether that helps.

Greet,

Willam

[Yehoshua Paul]

I thought of that already. The results were mixed. I have six autosizing pop-ups for images in my project. When switching to fixed pop-ups, I entered the size of the image as the pop-up size. Two of the images appeared as full when clicking on the link. The other four were scaled in size so that the pop-up fits on the page,

Thanks,

Yehoshua