Be sure to select Detailed list to get not only the glossary
items but also the definitions. There are some additional ways ways
to do this. Here's a routine to follow (especially useful if I have
a fairly large glossary). I'm assuming WebHelp pro uses a .glo file
like in HtmlHelp.
Open the .glo file in a text editor.
Save it as a .txt file.
Open that inside MS Word.
Do a Find and Replace, giving NAME= items a desired heading
style (Heading 4 or Heading 5 maybe).
Do a second Find and Replace, replacing NAME= with nothing to
delete the NAME=
Or
Just do it using the Printed layout. When building a printed
output, on the third screen of the output wizard, where you can
select items for your section layout, select Glossary.