Printed Documentation displays each topic twice

[Guest]

Click Printed Documentation.

Click Next to access the TOC setup

On the right panel, each topic is listed twice. In the final document, RH is adding a heading to a topic and then duplicating the same topic without the RH heading.

If there is a way to prevent RH from inserting these headings, I think this duplication would be resolved.

[Peter Grainge]

You can get a topic in the document twice where a book has a linked topic and the TOC then has the topic listed. However that does not show the topic twice in the layout, you get the book followed by the topic. It's only in the document you get the topic twice, not all topics. The answer is that if you have a topic linked to a book you must delete the topic below it in the layout.

If that is not what you mean. perhaps a screenshot would help. Use the camera icon you will see in the reply pod.

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@petergrainge

[Peter Grainge]

Thomas

I don't know what is wrong with this thread but your second post got emailed but is not showing in FF! I don't know if others are seeing that. In IE I am only seeing your first post and not even my reply.

I would create a new Print Layout, not a duplicate. Leave the old one there for now. If that then shows all the topics twice, there is something wrong with the TOC. First try the new layout.

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@petergrainge

[Peter Grainge]

So when I reply, the missing post appears. Today has been a bad PC day at work. Looks like I brought it home.

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@petergrainge

[Guest]

Did you see the post, Peter? And that should have been “consecutive”, my bad.

[Peter Grainge]

Yes. Let me know if solution works.

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@petergrainge

[Guest]

I've created a new Print Layout, but haven't run it yet. I'm looking at the TOC page and once again all topics are listed twice in the right panel. I'll let you know.

Same result.

[Peter Grainge]

Something is wrong with your online TOC.

[Peter Grainge]

Have you looked at the underlying TOC in Project Manager?

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@petergrainge

[Guest]

Not sure what you mean. I set it up. I work with it throughout the project. On the Printed Documentation chapter layout screen, the left panel shows the correct TOC and the right panel lists many topics twice. It’s weird though. If a Book has only one topic, that topic is duplicated. If the Book has several topics, they display correctly (single instance).

[Peter Grainge]

What I was getting at was do you see the same thing in the TOC when viewed from here?

I can't see how you can see one thing there and another in the Print Layout after you have created a new layout. By default the topics are the same.

Have you tried deleting the CPD file and then reopening Rh?

What version of Rh?

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@petergrainge

[Guest]

The default TOC I set up for the project doesn’t have duplicate topic entries as does the one generated during Printed Documentation. I went ahead and manually removed the duplicated topics from the TOC in Printed Documentation. The topics aren’t duplicated when I generate the doc and the TOC remains duplicate free when I rerun the process.

I think we can call it a day, Peter.

[Guest]

I got to thinking. Could this have something to do with Books having links in the TOC? It seemed that the duplicated topics where those where the book linked to the first topic in a set. Just a thought.

[Peter Grainge]

That's what I was getting at earlier in the conversation but I don't think that is the cause here.

It use to be that if a topic was linked to a book and then the author added the topic because it could not be seen in the print layout, the topic would be in the printed document twice. In the print layout you had to remove the topic and rely on it coming from the book, which it did. In the print layout you would not see the topic whereas you are seeing it twice.

In Rh10 there is a change (may have been in 9). In the print layout if there is a book with a linked topic, that now shows in the print layout. Rh has put the linked topic in the layout so that you can now see it. However, it is only there once.

I am wondering if maybe you had books with links and had put the topic below not realising, then on upgrade you would see your manually added topic plus the one Rh has moved from the book to the print layout? Can you look at an old document to see if the topic was there twice?

Beyond that I don't know what could have caused it but all seems well now.

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@petergrainge

[Guest]

These two images show the same topic. The first has the RH Heading (in black), while the second does not. These topics appear consequtively in the Word doc.

This graphic shows two instances of each topic occuring in each book. I could clear them out of the TOC, but it's very large (see vertical scrollbar size)