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Printed Documentation not working in Adobe RoboHelp 11 HTML 11.0.0.179 "Microsoft® Word has not been started

Community Beginner ,
Oct 09, 2017 Oct 09, 2017

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Hello,

I am using RoboHelp 11 HTML version 11.0.0.179, my operating system is Windows 7 Professional. I am trying to generate either a Word or a PDF file but I am getting the following error: "Microsoft® Word has not been started on this computer. Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

Printed Documentation Error.PNG

Here is some of the troubleshooting that I did:

  • Enable all macros in MS Word 2013.
  • I created a blank project and tried to generate Printed Documentation still getting the same exact error message.

Any help or suggestion is very welcome.

Thank you in advance!

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Adobe Community Professional ,
Dec 14, 2017 Dec 14, 2017

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First please apply the updates for RoboHelp 11 and then post back.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Community Beginner ,
Apr 09, 2018 Apr 09, 2018

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Thank you for your reply.

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