Printed Documentation not working in Adobe RoboHelp 11 HTML 11.0.0.179 "Microsoft® Word has not been started

[Ahmed_Ben_Salem]

Hello,

I am using RoboHelp 11 HTML version 11.0.0.179, my operating system is Windows 7 Professional. I am trying to generate either a Word or a PDF file but I am getting the following error: "Microsoft® Word has not been started on this computer. Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."

Here is some of the troubleshooting that I did:

• Enable all macros in MS Word 2013.
• I created a blank project and tried to generate Printed Documentation still getting the same exact error message.

Any help or suggestion is very welcome.

Thank you in advance!

[Peter Grainge]

First please apply the updates for RoboHelp 11 and then post back.

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See www.grainge.org for RoboHelp and Authoring information

@petergrainge

[Ahmed_Ben_Salem]

Thank you for your reply.