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/t5/robohelp-discussions/printing-tables-with-color/td-p/917441
Jul 09, 2008
Jul 09, 2008
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Does anyone have an idea as to why the colored shading of
different parts of a table does not print after compiling? The
table prints but none of the colors appear, whether I print on a
color printer or as gray. This page will be used as a form, and the
different areas need to appear as different colors or at least as
shades of gray. Using RH 7.00.145 - Lenda
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1 Correct answer
LEGEND
,
Jul 09, 2008
Jul 09, 2008
Hi zieglel
Try printing after you make the following changes to your Internet Explorer.
Click Tools > Internet Options
Click the Advanced tab
Scroll down to the section titled Printing
Enable the option "Print background colors and images"
Click OK to dismiss the dialog
Now print and see if you have what you want.
Cheers... Rick
Try printing after you make the following changes to your Internet Explorer.
Click Tools > Internet Options
Click the Advanced tab
Scroll down to the section titled Printing
Enable the option "Print background colors and images"
Click OK to dismiss the dialog
Now print and see if you have what you want.
Cheers... Rick

LEGEND
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917442#M37842
Jul 09, 2008
Jul 09, 2008
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Hi zieglel
Try printing after you make the following changes to your Internet Explorer.
Click Tools > Internet Options
Click the Advanced tab
Scroll down to the section titled Printing
Enable the option "Print background colors and images"
Click OK to dismiss the dialog
Now print and see if you have what you want.
Cheers... Rick
Try printing after you make the following changes to your Internet Explorer.
Click Tools > Internet Options
Click the Advanced tab
Scroll down to the section titled Printing
Enable the option "Print background colors and images"
Click OK to dismiss the dialog
Now print and see if you have what you want.
Cheers... Rick

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zieglel
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917443#M37843
Jul 09, 2008
Jul 09, 2008
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Thanks, but I have no Advanced tab in Tools/Internet Options
- just tabs General, Privacy, and Connections. Am using IE 6 with
XP.
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Enthusiast
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917444#M37844
Jul 10, 2008
Jul 10, 2008
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Hi, zieglel,
It sounds like you're using Internet Explorer in a locked-down environment where some features of the user interface have been removed for security reasons. If it's important for you to regain access to the Advanced tab, you may need to talk to your IT Support staff.
As Rick indicated, the print settings in Internet Explorer have a bearing on the output when you print from HTML Help (.chm) or WebHelp. In particular, the "Print background colors and images" option, which is disabled by default, determines whether the shading in tables is printed or not.
Pete
It sounds like you're using Internet Explorer in a locked-down environment where some features of the user interface have been removed for security reasons. If it's important for you to regain access to the Advanced tab, you may need to talk to your IT Support staff.
As Rick indicated, the print settings in Internet Explorer have a bearing on the output when you print from HTML Help (.chm) or WebHelp. In particular, the "Print background colors and images" option, which is disabled by default, determines whether the shading in tables is printed or not.
Pete
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zieglel
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917445#M37845
Jul 10, 2008
Jul 10, 2008
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Thanks to all who responded. I've sent this issue to my
Helpdesk. I really appreciate this forum. - Lenda
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zieglel
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917446#M37846
Jul 10, 2008
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Helpdesk changed those settings in IE, and it still does not
print. I printed the screen before compiling it, and it did print
all the colors, so it it not the printer settings.
I also printed the compiled version on a color printer and the colors in the table were not there.
Any other ideas - like RoboHelp settings?
I also printed the compiled version on a color printer and the colors in the table were not there.
Any other ideas - like RoboHelp settings?
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Valorous Hero
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917447#M37847
Jul 10, 2008
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Hi again Lenda
You said the settings were changed. So I would ask if you have restarted your browser since having them changed?
I could be wrong here, but the issue may require a browser restart. And just to be on the safe side, I'd also restart the help file after restarting the browser.
Cheers... Rick
You said the settings were changed. So I would ask if you have restarted your browser since having them changed?
I could be wrong here, but the issue may require a browser restart. And just to be on the safe side, I'd also restart the help file after restarting the browser.
Cheers... Rick

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Enthusiast
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917448#M37848
Jul 10, 2008
Jul 10, 2008
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Hi, Lenda,
If yours is a compiled HTML Help (.chm) file, does the print output differ from the onscreen layout in more ways than just the disappearing table shading? There is a bug in the HTML Help viewer whereby, when you select the option to "Print the selected heading and all subtopics", the style sheets to which the topics are linked are not applied. This bug is described in the following Microsoft Knowledge Base article:
http://support.microsoft.com/?kbid=830609
As well as the workaround described in this article, there is another workaround described in snippet 46 on Peter Grainge's site.
http://www.grainge.org/pages/snippets/snippets.htm
Pete
If yours is a compiled HTML Help (.chm) file, does the print output differ from the onscreen layout in more ways than just the disappearing table shading? There is a bug in the HTML Help viewer whereby, when you select the option to "Print the selected heading and all subtopics", the style sheets to which the topics are linked are not applied. This bug is described in the following Microsoft Knowledge Base article:
http://support.microsoft.com/?kbid=830609
As well as the workaround described in this article, there is another workaround described in snippet 46 on Peter Grainge's site.
http://www.grainge.org/pages/snippets/snippets.htm
Pete
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zieglel
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/t5/robohelp-discussions/printing-tables-with-color/m-p/917449#M37849
Jul 10, 2008
Jul 10, 2008
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It was only the shading that disappeared when I printed. The
problem was actually the browser settings. It is just that when the
Helpdesk person changed them, as directed by Captiv8r, the change
did not stay with my computer. Another Helpdesk person gave me full
access and all seven tabs, so I can now make other changes as
needed.
Thanks to all who gave your ideas. I do so appreciate having this forum available, as I am the only person here who knows anything about RH, and when I have a problem, none of my company's people can help. Thanks again to all. Lenda
Thanks to all who gave your ideas. I do so appreciate having this forum available, as I am the only person here who knows anything about RH, and when I have a problem, none of my company's people can help. Thanks again to all. Lenda
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