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Printing Troubles in AIRHelp

New Here ,
May 14, 2011 May 14, 2011

I have these troubles when I want to print a topic.

  • I think the font size in the output page is larger than the HTML file, but it fits correctly the width of the page
  • I put a table in the topic, but in the output page, in every line inside the second column, are missing about three or four words.
  • In addition, the margin of the print result is almost set to 0, so most printers don't print correctly the page.

I attach a PDF file that I generate when printing the topic, and a zip file with the topic seen as html.

I want to know the possibility to print an specified PDF file of the topic -previously created- insted print directly from the AIRHelp.

Thank you so much for your time and help. C:

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correct answers 1 Correct answer

Community Expert , May 17, 2011 May 17, 2011

The print quality from AIR Help is poor and what you see is normal.

The only thing you might change here is the margin. Likely the margin in your online help is minimal so increase that. We find that whatever CSS we use for other types of help, we have to use a separate CSS for AIR where we just add some margin.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
May 17, 2011 May 17, 2011

The print quality from AIR Help is poor and what you see is normal.

The only thing you might change here is the margin. Likely the margin in your online help is minimal so increase that. We find that whatever CSS we use for other types of help, we have to use a separate CSS for AIR where we just add some margin.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
May 20, 2011 May 20, 2011
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Thank you, I didn't know about the quality of print in RH; I thought it was an error of mine, so I'll do some changes in my CSS for getting a better print.

I really appreciate your time and effort.

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