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Problem duplicating a RH project : cannot open rhpj file after renaming root folder

Community Beginner ,
Sep 24, 2024 Sep 24, 2024

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Hello all, 

 

I'm trying to duplicate a Robohelp project (last saved in 2022.4 179, but it may have been created on a previous version). 

This project is structured this way: 

 

/Robohelp-project-2023
  /EN
    /Robohelp-project-2023-EN.rhpj
  /FR
    /Robohelp-project-2023-FR.rhpj

 

 

After reading this topic, I copied/pasted the folder /Robohelp-project-2023 via the Windows explorer.
I then opened the French version in /Robohelp-project-2023-Copy/FR/Robohelp-project-2023-FR.rhpj, and modified the project name to Robohelp-project-2024-FR in the project parameters. Until that point, everything is OK. 

 

Then, I tried to rename the root folder /Robohelp-project-2023-Copy to /Robohelp-project-2024. 

From this point, if I open the project /Robohelp-project-2024/FR/Robohelp-project-2024-FR.rhpj, I either get an empty project (and RH seems to be lagging, as if it was comuting somethin), or a screen with the recent project files. 

 

Am I missing something obvious ? 

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correct answers 1 Correct answer

Community Beginner , Sep 25, 2024 Sep 25, 2024

I found the cause of the problem. 

Short answer: 

I used a special character (#) in the new duplicated folder name.

If I don't use a # in the name, the duplication works and I can open the project. 

Jeff, Peter, thanks for taking the time!

 

Longer answer, just in case it can be useful:

If I do use a # in the folder name:

  • Robohelp won't open the file by double-clicking on it, and will instead show the "recent projects file" screen.
  • If I then use the "open" button and browse to the file to open it, RH wil
...

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Community Expert ,
Sep 24, 2024 Sep 24, 2024

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So was this a merged help scenario? I suspect you probably should have started the renaming at the parent level first and then done the child projects (but I'm not 100% sure of that since I don't deal with merged projects). Maybe you need to create a new parent and then add the renamed child projects to it?

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Community Beginner ,
Sep 24, 2024 Sep 24, 2024

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Thanks for your answer Jeff,

As far as I know, this wasn't a merged help, just one with 2 langs.

From what I understand, there is no parent project linking the 2 lang versions. This being said, I'm not familiar with this merged / child project concept...  

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Community Expert ,
Sep 24, 2024 Sep 24, 2024

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Community Beginner ,
Sep 24, 2024 Sep 24, 2024

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Thank you for the link, Jeff, I'll definitely check that out.

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Community Expert ,
Sep 24, 2024 Sep 24, 2024

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The correct way is to Windows copy the contents of the original that includes both languages into a new folder. Then rename the project within RoboHelp.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Community Beginner ,
Sep 24, 2024 Sep 24, 2024

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Hello Peter, 

that is exactly what I have done.

Sorry if my description wasn't clear, I tried to give a lot of detail, but maybe there was too much and the gist of my message got drowned out.

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Community Beginner ,
Sep 25, 2024 Sep 25, 2024

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I found the cause of the problem. 

Short answer: 

I used a special character (#) in the new duplicated folder name.

If I don't use a # in the name, the duplication works and I can open the project. 

Jeff, Peter, thanks for taking the time!

 

Longer answer, just in case it can be useful:

If I do use a # in the folder name:

  • Robohelp won't open the file by double-clicking on it, and will instead show the "recent projects file" screen.
  • If I then use the "open" button and browse to the file to open it, RH will try to read the contents (loading bar in the bottom-right corner), and will act like it opened the project.
  • But the project is not opened, the "content" section is empty, and Robohelp lags until I force-close the window.
  • In some attempts, I hadd to kill the process in the task manager.

No wonder I didn't find this problem on the forum, I might be the only RH user who uses # characters in folder or file names ^_^' ... Never again.

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Community Expert ,
Sep 25, 2024 Sep 25, 2024

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Underscores are probably fine, but anything else I would stay away from.

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