For urgent matters you should go direct to Adobe as the forums are mostly supported by other users who dip in and out when time permits. It also doesn't help addressing it to a specific person such as me as then others who might have helped sooner will tend to gloss over it. I have branched this question into a separate thread as it has nothing to do with the one you tacked it onto.
The first message is expected and I don't think the second one will cause any problems. It can be copied in from another project.
Have you tried deleting the CPD file and reopening RoboHelp? If it persists having done that, try moving the project out of the Users folder. Post back when you have tried that.