Problem with & and index

[accorto]

HI

  I am new to Robohelp.  I created a project.  None of the title or file names contain the & character but some of the headings in the topics do.  When compile the project and create the index the character before the & and the & are truncated.  For example, in heading1 I have T&E Items..... and the index entry shows E Items.

  I searched help and the boards but could not find anything.  I did check the HTML view and it correctly shows T&E.  I am using version 8

Any help is appreciated

Thanks

Kathy

[Peter Grainge]

So if your index keyword is This & That, you only see That in the index?

Use the camera icon above and show us some screenshots. Seems to work OK here in a quick test so I need to see exactly where you are seeing this problem.

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[accorto]

thanks Peter

the index looks like this

and the topic h1 looks like this

thanks again

Kathy

[RoboColum_n_]

It works OK for me as well Kathy. Exactly how were these keywords created?

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Read the RoboColum(n).

[accorto]

I created them using the Smart Index Wizard and kept all default selections in the wizard

Thanks

[Peter Grainge]

Try T & E rather than T&E.

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[accorto]

thanks for the suggestion.  Unfortunately I get the same results

Any other ideas?

Thanks

Kathy

[Peter Grainge]

Import one of the offending topics into a brand new project.

Same problem?

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[accorto]

same result

[Peter Grainge]

Zip up that small project and send it to me via http://www.cutesendit.com.

You can get my address from my site. Please include a link to this thread.

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[Peter Grainge]

Oops. The answer was in your first post.

"None of the title or file names contain the & character but some of the headings in the topics do"

The index uses the topic title so no ampersand there and there will be no ampersand in the index.

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[accorto]

I changed the topic title to include the amersand and get the same results.  My understanding is that the file name cannot have special characters like &

I set the settings in index wizard to use just the topic title and this is what I get

Heading1 and the Topic Title reads T & E Items

?????

Thanks

Kathy

[Peter Grainge]

I'll take another look in the morning. It's late here in the UK.

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[accorto]

No problem.  I will try some different things and post if I find anything significant

I really appreciate your help

[Peter Grainge]

It is a bug in the Smart Index Wizard.

You can manually enter Index Keywords with an ampersand but and  if your topic title is This & That and you use the Smart Index Wizard, it creates two keywords so This & That becomes

This

That

Two things.

- Personally I avoid the use of ampersands in anything like a topic title and topic heading and similar things in other applications precisely because of issues with special characters.

- You should report this as a bug. The wording highlighted blue above will be sufficient. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

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[accorto]

Thanks so much for your help Peter.

  I am curious though as you said it worked for you???

The only way I could get it to work was to check the box that I wanted to verify each one and then add the new ones in teh wizard process.  Is this the easiest way to manually add indexes

Thanks again

Kathy

[Peter Grainge]

It works with manually entered entries, that is when you type a keyword in the box at the top of the index pod and click the + sign next to it. You are still trying to use the Smart Index Wizard and that is where the bug is.

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