Problem with importing the printed documentation - Heading 1 does not appear

[jekaq]

Hello!

I generated Printed documentation from Robohelp and I had to import that word document again in a different project. None of the Heading 1 topics appear in the TOC and the first book is the first Heading 2 topic of the document. All the rest of the topics are inside of that one, even though they are also Heading 2. Also, none of the topics which were repeated (I don't know if I can disable this option before generating Printed documentation) in the Printed documentation have any text inside, even though they are supposed to. Should I delete the empty ones in the Printed documentation word document?

Did you have similar problems and maybe solved it?

Thanks,

Jelena

[Captiv8r]

Welcome to our community, Jelena

Curiosity question here. Do you no longer have access to the first project? If so, why not make a copy of the source files and use those?

Going the route of creating a Printed Document and re-importing seems to be inviting trouble.

Cheers... Rick

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[jekaq]

I do, but the changes need to be done in word document because it would be so slow to do it in Robohelp and because of the formatting difficulties. So, I was thinking of exporting it as a word document, making the changes (like inserting new text) and importing it again into robohelp. and I don't have the original word document because the changes were done in Robohelp

[Captiv8r]

Hello again

Wow. Perhaps if you could tell us what you see as the formatting difficulties we might advise on ways to overcome them. What version of RoboHelp are you using? What RoboFlavor? Have you applied all patches? Where is your project? (Local C drive or the network? If you say network, that's a major cause of slowness and project corruption and you should seriously consider working on your project only from the C drive.)

Most folks have no speed or formatting issues and we work quite comfortably within the application without having to resort to an odd workaround.

About to step out for some errands. So I'll look in on this thread a bit later to see what your answers were to the questions. Perhaps others will pop in to advise.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95! Adobe Certified RoboHelp HTML Training SorcererStone Blog RoboHelp eBooks

[jekaq]

I am using Robohelp 8 HTML without any patches. It is on C drive because I've already noticed huge problems when it was on some of the mapped network drives. The thing is that the manuals I am supposed to update are going to be updated by some other people who don't even know how to use Robohelp, so it was easier to use Word and just import the changes at the end.

The formatting problems I've encountered up to know were listbullets or listnumbers. but still, I would just prefer solving the export/import issue coz it would help me immensely.

thanks anyway

[Peter Grainge]

I would strongly recommend you apply the patches before you go any further or you will have even more problems. See Opening Projects on my site. You run a real risk of project corruption without patch 2.

There is also an article Using RoboHelp 8 that explains the likely cause of your list problems. Item 25.

If you import from Word, the HTML that Word creates will give you other problems.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge