problem with mapnumbers - mapfiles vs. hpj and hexadecimal

[MinnaO]

I'm using RoboHelp for Word on a project that was created using X5 (or actually converted from DocToHelp long time ago). There are several Word-files in the project. I added some topics and mapnumbers for them and updated some old mapnumbers. But when I press F1 in the application (C++, WinHelp) the new ones and some of the old ones won't work. It seems that those mapIDs that won't work are in separate mapfiles (one for each Word-file) while most of the mapIDs are in HPJ-file and they work fine.

How can I  make all the map IDs go in the HPJ-file? Or make the ones in separate files work?

12.3.2010: I guess the problem is not the separate files. They are included in the Map-section of the hpj.  The problem is in the map numbers: I'm using hexadecimal numbers in the application. The map numbers in hpj-file are in hexadecimal but the ones in the separate mapfiles are decimal numbers. How can I save them in hexadecimal?   Before Robohelp 8 this hasn't been a problem.

Well, more on that: I tried editing .hh files using notepad and saved the map numbers in hexadecimal. That didn't help. So I opened  hpj-file using Microsoft Help Workshop and removed the map numbers from separate files and added them in the hpj-file ( in hexadecimal). That solved the problem.

But this hasn't been a problem before RoboHelp 8. So is there a way do to this using RoboHelp or is this a bug?

Message was edited by: MinnaO

[Guest]

Hi,

I don't see any replies to this - I was wondering if you ever found out anything more about it? Sounds like we are having a similar problem. (seejavascript:;)  I was going to try your workaround and I thought I'd check with you first on the off chance that you privately received abject apologies and a free patch to solve all your problems from Adobe. 🙂 Or any other shortcuts, miraculous or not. Anyway, thanks for posting your workaround - I hope it works for me. I'll post again if I ever figure out what's going on. - Sandy

[MinnaO]

No, I never got any messages on this. I wanted to get rid of Word so I  converted my projects, I'm using Robohelp 8 HTML now.  Works fine but for some reason It doesn't show the map id's in hexadecimal. It works though, but takes more work when you have to convert the values yourself, so you can be sure they match the ids  in the application. I wonder why they left out the option to see map ids in hexadecimal since the old versions had it.