Project will not accept credentials

Report · Jun 15, 2009

Using RH7, Windows XP.

I attempted to access a project I had not worked with for about a month. It could not connect to the project in RoboSource control which was asking for the User / Password. It would not accept the credentials. All of our projects use the same User / Password. We tried rebooting the server, but no change.

I am the only writer on this project and it did not have this issue the last time I worked on it.I've not changed anything since the last time, and there is no one who would have, or could have.

I'm also the adminstrator for RoboSource Control for all of our projects. The other writers are Source Control ignorant (fact not defamation ;-). Our IT/Network group has nothing to do with these projects except for monitoring the servers.

Since we just got RH8 I went ahead and opened the project in RH8 but still have the problem trying to access the RoboSource Control copy.

I could fairly easily remove the project from Source Control and add it back, but I want to try to figure out what happened if possible, and if not, is there a way I can reset the credentials for this project? I've looked in the Help and Forum and if there is anything, I'm missing it.

Thanks in advance for any help you can provide.

Regards,

Joe

Report · Jun 15, 2009

Hi Joe -

You say that all your projects use the same user/password. I take it, then, that you are not using Windows authentication for your accounts. I can't speak for the newer versions of RH, but in the past it's been the case that RSC gets...unfriendly...unless your username/password is the same for both your RSC account AND your local pc login.

I'm going to assume that your pc login does not match your RSC account username/password. Try opening up the project in RSC and setting up an account for yourself either using Windows authentication or at least with matching username/password, and see if that works.

HTH,

G