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Project won't open in RH8 - Other projects open fine

New Here ,
Sep 13, 2010 Sep 13, 2010

I am using RH HTML 8.02.208, running on Windows XP Professional,  I have a project I am unable to open.  I am working on my local machine. When I attempt to open this project, RH opens, then stops at, "Loading TOC."  My two co-workers are able to open this project without any problems (we zip the file back to the network after working with it).  I am able to open other projects on my local machine without any problems - this one is the only problem.  I have scoured the forums and tried the usual tricks:  Renaming the .cpd file, deleting the .cpd file, opening with .hhk file, etc.  Does anyone have any inkling as to why I cannot open this project, but my co-workers can, and I am also able to work with other projects without problems?  I would appreciate any direction from the forum.  Thanks!

TW

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Community Expert ,
Sep 16, 2010 Sep 16, 2010

See what happens if one of your co-workers logs onto your machine with their logon.

If it works for them, then it could be something in your profile. However, I would expect that to affect all projects. Anything is worth a try though.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Sep 16, 2010 Sep 16, 2010

How's this for whack, yo....As you suggested, I had a coworker log onto my machine.  She opened the troubling project just fine.  Here's where it gets weird.  She logged off, I logged back on, opened the project and voila', everything works just fine.  Really weird.  Before that I would get hung up as described in my original post.  I don't think I'll try to understand this - just accept it as some sort of divine Adobe/Microsoft intervention.  Thanks for the suggestion!

TW

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Community Expert ,
Sep 17, 2010 Sep 17, 2010
LATEST

It's those pesky elves again.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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