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Renaming a folder gives error (RH2020)

Participant ,
Jan 04, 2022 Jan 04, 2022

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Whenever I try to rename a folder in the Contents panel, I get an error message. For example, I have a folder called "Guide":

1) Right-click on Guide folder and choose "rename".

2) In the Name field, I remove the word Guide and replace it with Tutorial.

3) Click Done.

This gives the message:

    Folder Exists

    Folder "Guide" already exists, choose another name.

Is this just me, or is this a bug? If a bug, any suggestions for a workaround?

I am using RH 2020.6.76 

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correct answers 1 Correct answer

Participant , Jan 04, 2022 Jan 04, 2022

I found the cause! Apparently Robohelp does not like projects to be stored in a folder with a "." (period) in it. So, for example, if I create a project in c:\tmp\aaa.bbb, I get the above problem. But if I rename aaa.bbb to aaa_bbb, the problem does not exist.

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Participant ,
Jan 04, 2022 Jan 04, 2022

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I found the cause! Apparently Robohelp does not like projects to be stored in a folder with a "." (period) in it. So, for example, if I create a project in c:\tmp\aaa.bbb, I get the above problem. But if I rename aaa.bbb to aaa_bbb, the problem does not exist.

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

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Whilst it is not an illegal character most sites covering which characters can be used in file names warn against it.

 

Glad you found the answer quickly.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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