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Responsive HTML Skin (Azure) does not generate edited fields in the output. RoboHelp 2020

New Here ,
Jun 30, 2021 Jun 30, 2021

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I have edited the Azure_Blue skin to my company branding (colour scheme, font, etc), and changed the Home logo in the Header bar. In the skin editor, everything shows as desired, however, when generating the output to Responsive HTML, the skin displays the default template, showing none of my changes.

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Adobe Community Professional , Jun 30, 2021 Jun 30, 2021
Did you select the customized version in the Output Preset?

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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Did you select the customized version in the Output Preset?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Sorry... Customised Version?
I just selected the default Responsive HTML after adding it to Output Presets using the + button

 

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New Here ,
Jun 30, 2021 Jun 30, 2021

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The Azure_Blue skin was customised and saved before I generated the Responsive HTML output!

 

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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You said that you customized the Azure_blue skin - you gave it a unique name didn't you?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Hi Jeff, yes, it was given a unique name. I also generated from the default name (Azure_Blue) and both present the same result, i.e. no customization changes showing. I am probably doing something daft, but at the moment I can't see where?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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I'm not sure if this is relevant, however the issue appears to be on a project where I imported a Word document. This does not happen on other projects, where I have developed from scratch...

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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Was it an upgraded project from a prior version of RH?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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No...!  Totally new project

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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If you open the customised skin in the skin editor does it still show your customisation?

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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I can't see how importing Word content into a new project would have any impact on what's being used in the Output Preset as the skin. If you pick a totally different skin the Preset's Layout section, does it change it in the output produced?

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Hi Jeff,
It is sorted now... The Responsive HTML > Layout parameter for 'Skin' was not pointing to the skin I edited... Thank you for your time, it is much appreciated.

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RoboHelp Documentation